Dallas Utilities Setup Guide

Dallas utilities setup takes four calls: pick an electricity provider (Oncor delivers the power, but you choose who bills you), open water with Dallas Water Utilities, which also bills city trash, set up gas with Atmos Energy, and book internet.

⚠️ Set up electricity and water 1-3 business days BEFORE your move-in date to ensure service is active when you arrive.

1. Electricity (Choose Your Provider)

Texas has a deregulated electricity market — you choose your Retail Electric Provider (REP). In Dallas, Oncor handles delivery but you pick who bills you.

Compare plans at PowerToChoose.org
Recommended: 12-month fixed-rate plan for new residents
Budget: $100-200/month for apartments, $150-400 for houses
See our Texas Electricity Guide for detailed comparison tips

2. Water

Water is provided by Dallas Water Utilities (not deregulated — one provider for your area).

Sign up online or in person before move-in
Average bill: $40-80/month
Deposit may be required for new accounts

3. Natural Gas

Atmos Energy is the primary gas provider in DFW. Gas is used for heating, water heaters, and some stoves.

Sign up at atmosenergy.com
Average bill: $30-70/month (higher in winter)

4. Internet & TV

Major providers in Dallas:

AT&T Fiber: Available in many areas, up to 5 Gbps
Spectrum: Wide coverage, competitive pricing
T-Mobile 5G Home Internet: No contracts, fixed pricing
Frontier Fiber: Expanding across DFW (Plano, Frisco, NW Dallas), up to 7 Gbps

Pro tip: Check availability at your specific address before signing a lease. Fiber availability varies block by block.

5. Trash & Recycling

In Dallas city limits, trash service is provided by the city and included in your water bill. Suburbs may use private haulers — check with your HOA or landlord.

Setup Timeline

2 weeks before Choose electricity provider, schedule water service

1 week before Set up gas, schedule internet installation

Move-in day Verify all utilities active, meet internet installer

Frequently Asked Questions

How do I set up electricity in Dallas?

Texas has a deregulated electricity market in most areas. Visit PowerToChoose.org to compare plans from dozens of retail electric providers. Look at the Electricity Facts Label (EFL) for true pricing. Set up service 2-3 business days before your move-in date.

How do I start water and sewer service in Dallas?

Water service is handled by your local city utility department, not a private provider. Call or visit the city utility office with your lease or deed, government-issued ID, and Social Security number to start service. Expect a deposit of $50-$200.

Do I need gas service in Dallas?

It depends on your home. Many Dallas homes use natural gas for heating, water heaters, and stoves. If your home has gas appliances, contact the local gas provider to start service before move-in. All-electric homes do not need gas service.

What internet providers are available in Dallas?

Major providers in the Dallas area include AT&T (fiber and DSL), Spectrum (cable), T-Mobile Home Internet (fixed wireless), and various local fiber providers. Availability varies by address — check coverage before signing a lease.

How much do utilities cost per month in Dallas?

Average total utility costs for a standard Dallas apartment run $150-$250 per month, including electricity, water, gas, and trash. Summer electricity bills are often the largest expense due to air conditioning. Budget $200-$350 for summer months.

What is a retail electric provider and how do I choose one?

A retail electric provider (REP) sells you electricity on the deregulated Texas grid. Plans vary by rate type (fixed vs. variable), contract length, and renewable energy content. Compare the price per kWh at your expected usage level — not just the advertised rate.